Based on some recent court cases, it would pay you to ensure your accounting software provider cannot hold your accounting data hostage, if they so choose.
In Australia, Skincare retailer Oscar de Vries says his Xero account has been 'held hostage' in a dispute with Xero over a $20,000 bill. He wants to change accountants, but is being blocked from his own Xero account.
With another case in Auckland, ISP Vibe Communications could not get Xero to let its remaining 2 directors to have access to the companys own Xero account; after the director who setup the account left, Xero would not intervene to give the company control over its own account.
These cases have highlighted the necessity to ensure you maintain propriety when using online services.
MYOB says its cloud accounts could never be 'held to ransom' in the way of the 2 cases declined by its Xero rival.
MYOB recommends that the client sets up the account in their own name and invites the accountant as an administrator of the account. This ensures that the client can't be locked out of their own account, with their data held to ransom.
Xero is working on guidelines to clarify the issue of who controls an account.
In Australia, Skincare retailer Oscar de Vries says his Xero account has been 'held hostage' in a dispute with Xero over a $20,000 bill. He wants to change accountants, but is being blocked from his own Xero account.
With another case in Auckland, ISP Vibe Communications could not get Xero to let its remaining 2 directors to have access to the companys own Xero account; after the director who setup the account left, Xero would not intervene to give the company control over its own account.
These cases have highlighted the necessity to ensure you maintain propriety when using online services.
MYOB says its cloud accounts could never be 'held to ransom' in the way of the 2 cases declined by its Xero rival.
MYOB recommends that the client sets up the account in their own name and invites the accountant as an administrator of the account. This ensures that the client can't be locked out of their own account, with their data held to ransom.
Xero is working on guidelines to clarify the issue of who controls an account.
RSS Feed